Frequently Asked Questions

Got a question? Take a look at our Frequently Asked Questions below. If you need further assistance with your enquiry, please Contact Us.

Need help with your Order? Please call our Customer Service team: 800-448-4863

Question about an item? Please call our Customer Service team: 800-448-4863.

We accept these payment methods:
· Credit Cards: American Express, Discover, MasterCard and Visa
· PayPal: (Online Orders and US only)

The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.

We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.

Yes, we understands that the safety of your personal information is extremely important to you. We use a wide array of electronic security measures and devices to protect your personal data and credit card information from unauthorized access.

You can return a product within 30 days and we will happily refund the purchase price. For more details see Shipping and Returns page.

Contact us here with your order number to initiate a return and to receive instructions for returning your product.